Privacy Policy – Kramatiq

1. Information We Collect

1.1 Personal Information

We may collect personal information you voluntarily provide to us, such as:

• Name
• Email address
• Contact details
• Account credentials (if applicable)
• Payment or billing information

1.2 Technical & Usage Information

We may also collect information automatically when you use our services:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited and usage data
• Cookies and tracking technologies

1.3 Trading Data and EA Information

When you use our Expert Advisors (EAs) and trading software, we automatically collect and store:

• Trading account details (broker name, account ID, account balance, equity)
• Complete trading history and transaction records generated by our EAs
• Trade execution data (entry/exit prices, lot sizes, profit/loss, timestamps)
• EA performance metrics and trading statistics
• Algorithmic settings, parameters, and configuration data
• Market analysis data and signals processed by our EAs
• Risk management settings and position sizing information
• Connection logs and EA operational status

Data Collection Method: This data is automatically transmitted from your trading platform to our secure servers when our EAs are active on your account.

Data Retention: We retain this trading data for service improvement, performance analysis, customer support, and regulatory compliance purposes.

2. How We Use Your Information

We use your information to:

• Provide and operate our EA services and trading platform
• Monitor and optimize EA performance and trading algorithms
• Generate performance reports and analytics for your account
• Provide technical support and troubleshoot EA issues
• Communicate with you (e.g. support, updates, performance notifications)
• Improve our platform functionality, algorithms, and user experience
• Analyze trading patterns and market data for service enhancement
• Ensure compliance with trading regulations and risk management
• Detect and prevent fraudulent or unauthorized trading activity
• Comply with legal and regulatory obligations

Aggregated Data Usage: We may use anonymized and aggregated trading data to improve our algorithms, develop new features, and conduct market research.

We do not sell your personal or trading data to third parties.

3. Sharing Your Information

We may share your information with:

• Service providers: who assist with operations such as hosting, payment processing, or analytics
• Regulatory authorities: when legally required
• Business transfers: if Kramatiq is involved in a merger, acquisition, or asset sale

All third parties are required to handle your data securely and in accordance with applicable laws.

4. Data Security

We implement industry-standard security measures to protect your information, including encryption, firewalls, and secure storage practices. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights and Choices

You have the right to:

• Access and update your personal information
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications
• Disable cookies through your browser settings

6. International Data Transfers

If you access our services from outside your country of residence, your data may be transferred to and processed in countries with different data protection laws.

7. Age Restriction and Minor Privacy Protection

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our platform.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: